Shop, artisan, freelancer.

The owner is the operations manager. The phone is the workspace.

Most Italian micro-enterprises run on one or two people. The owner takes the order, ships it, invoices it, chases the late payment, and answers the customer at 21:00. There is no separate "system" — the system is whoever was last in the room.

Lemnia T1 sits on the owner's laptop. The mobile companion lives on the iPhone. There is no server to maintain, no IT consultant to call. Audio and models stay on the device; ingestion runs at night while no one is working.

What Lemnia reads, from day one.

• Fatture in Cloud / Aruba Fattura

  Electronic invoices in and out via the standard SDI channel. Lemnia reads them at ingestion; no write-back.

• WhatsApp Business

  All customer chats threaded by phone number, linked to the right customer card via fiscal code or VAT id.

• Gmail / PEC Aruba / Legalmail

  Inbox read-only. Subject lines, attachments, sender threads. PEC indexed separately to preserve legal value.

• Google Calendar / iCloud

  Appointments and on-site visits, joined to the customer card so the brief shows up before the meeting.

The five reports a one-person operation actually opens.

• R1 — Customer recap

  Before a difficult call. Twelve-month history in 60 seconds, cited line by line.

• R5 — Cash flow

  Receivables aging + recurring outflows at 30/60/90 days. Useful before signing an order or investing in equipment.

• R6 — DSO

  Who hasn't paid yet, sorted by bucket. Bottom line in plain Italian, monthly.

• R11 — Connector health

  When something stops syncing, the panel says which integration, when, and why — no IT investigation required.

• R13 — Decisions log

  Discounts granted, exceptions made, supplier picks — every operational decision searchable later.

What stays out of scope, on purpose.

Lemnia for micro-enterprise is descriptive, not predictive. It will not score your customers, classify your suppliers, or rank your collaborators. The AI Act Art. 50 limited-risk frame is non-negotiable: every report cites every figure, every decision logs a provenance, no automated decision touches a natural person.

If a customer asks who is processing their data, the answer is: only the owner, on their own device, with a register signed BLAKE3 and exportable on request.