Lemnia Business builds, on your company's own servers, an operational memory that connects documents, communications and operational data from across your whole history. It answers everyday questions citing each source line, in Italian, at assistant-grade response times.
The hours each knowledge worker spends, every week, searching for information across company systems. Over 47 working weeks, that's a full working week lost every two months.
A living dossier per customer, updated as you work, cited on request.
§ 02
Company memory
The why behind every decision stays queryable, even when the person who made it leaves.
§ 03
Unified search
One bar searches orders, invoices, mail, WhatsApp, tickets and calendar — in operational Italian.
§ 04
Voice on the customer
A phone question, a cited answer in two seconds. Audio and models stay on the device.
§ 05
Reports that write themselves
Thirteen templates (R1-R13). Every figure traces to source, every report is auditor-ready.
§ 02BEFORE · AFTERTWO STATES OF THE SAME INFORMATION ESTATE
BEFORE · TODAYNO LINK
Data fragments scattered across dozens of company tools.GMWAPECWCZENXLSCALDR
Dozens of tools, one missing memory.
Every tool holds its own slice of truth: the ERP, the e-commerce admin, mail, calendar, the sales rep's spreadsheet. None tells the whole story. When someone needs to reconstruct it for a customer, supplier or case, they open one screen, then another, then a third — and end up asking the person who was there.
AFTER · WITH LEMNIABIANCHI SRL
EXAMPLE · CUSTOMER BRIEF
Bianchi Srl has been a customer since 2019, with a master agreement signed in September.[1]The latest order is from 12 March, invoiced 4,280 € and shipped on time.[2]On 18 March Mario Bianchi wrote on WhatsApp asking for a retention discount.[3]The ticket open on order 042 is still with the sales rep.[4]The payment was confirmed on 4 May.[5]A sales visit is scheduled for 22 May.[6]
SOURCES
[1]
Drive · Customers/Bianchi
Master agreement · 09/2019
[2]
PEC · Invoices
Invoice no. 042 · 12/03/2026 · €4,280
[3]
WhatsApp Business
Mario Bianchi · 18/03/2026
[4]
Zendesk · ticket
#1842 · with sales rep
[5]
ERP · payments
SEPA transfer · 04/05/2026
[6]
Google Calendar
Bianchi visit · 22/05/2026
Local memory · verified citations · zero outbound traffic
One memory, cited line by line.
Lemnia reads your tools and rebuilds the memory — on your company's servers, never on ours. Every sentence in a customer brief is anchored to a source line: contract, invoice, email, ticket. Nothing leaves the LAN at query time.
§ 03GRAPH · COMPANY MEMORYTHE ANATOMY OF YOUR COMPANY BRAIN
Your company's memory, rendered as a graph. An operational ontology that grows with the company: one only, on your servers, accessible only to those who work there.
At the centre sits Lemnia's Operational Memory: the point where every document, conversation, person and event in the company becomes a queryable trace. Everything reduces to four families — documents, communications, people, events — connected by proven relations, never inferred.
It is not a probabilistic model: it is an operational ontology, deterministic, built from your own data. The customer brief is just one of the possible projections; the same memory answers questions about suppliers, cases, projects, deadlines.
NODES
30k – 80k
documents, people, products, cases
EDGES
150k – 400k
proven relations, never inferred
FAMILIES
4
documents, communications, people, events
QUERY LATENCY
< 300 ms p95
deterministic hybrid retrieval, local
Ranges observed on a typical Italian SMB (50 employees · 5 years of operational data · 19 active connectors). A single installation can vary based on document density and time horizon.
Support request on partial delivery order 247 — resolved in 4h.
WhatsApp · 3 Oct 2026 · 15:42WA-201
Thanks, received. For the next supply let's talk in November.
DDT · n. 891 · 28 Nov 2026DDT-891
Transport document n. 891 — November supply delivered and signed.
03CITED ANSWER
In 2026 customer Bianchi received two supplies (12 Feb · 28 Nov) , both delivered and signed. On-time payment on the first invoice . One on-site inspection on 14 Mar . A single support ticket, resolved in 4 hours . Last contact via WhatsApp on 3 October : Ms. Bianchi confirmed her availability to talk again in November.
6 VERIFIED CITATIONS · 1.2 s · LOCAL · ZERO OUTBOUND TRAFFIC
Illustrative example. In the demo, the same panel runs on your company's real data.
§ 052026 DEADLINESTHE THREE DATES THAT BIND THE COMPANY
Three distinct duties, one shared technical perimeter.
E-invoicing format, AI Act transparency, NIS2 cybersecurity. Lemnia produces the artifacts an auditor asks for: processing register, per-niche DPIA, access log, model hash receipt.
T-01D-2
15 May 2026
Agenzia delle Entrate provision · E-invoicing (Italy)
SDI 1.9.1
New mandatory XML format. Invoices sent in the old format are rejected by the Interchange System. Four updates: VAT Group checks, amateur sports compensation, recipient codes, channel accreditation.
SANCTION
90-180% of tax · minimum €500 per missing invoice
All VAT numbers subject to e-invoicing in Italy. · Agenzia delle Entrate (Italian tax authority)
T-02D-81
2 August 2026
EU Reg. 2024/1689 · Transparency
AI Act art. 50
Transparency obligations: disclose human-machine interaction, mark synthetic content, inform on biometric recognition, label deep fakes.
SANCTION
Up to €15,000,000 or 3% of annual worldwide turnover (Art. 99)
Providers and deployers of AI systems used in the EU. · European Commission · digital-strategy.ec.europa.eu
T-03D-171
31 October 2026
D.Lgs. 138/2024 (Italy) · EU Directive 2022/2555
NIS2
ACN security measures: 43 for essential entities, 37 for important ones. Direct threshold ≥ 50 employees or ≥ €10M. SMBs below the threshold enter via supply chain.
SANCTION
Administrative fines and directors' liability
18 critical sectors + supply chain. Cascading effect on SMBs. · Italian Cybersecurity Agency (ACN)
LEMNIA POSITION
Lemnia exists because in Italy only one defensible, insurable posture exists: mandatory citation, query-time local search, signed register for every query. The three deadlines above become an exportable artifact, not a recurring burden.
«L'utilizzazione acritica di strumenti di intelligenza artificiale generativa, senza la doverosa verifica dell'attendibilità degli output mediante consultazione delle fonti primarie, integra gli estremi della colpa grave. (Uncritical use of generative AI tools, without due verification of output reliability through primary sources, amounts to gross negligence.)»
Tribunale di Siracusa, civil chamber II, n. 338 of 20 February 2026 · Art. 96 Italian CCP
FACTS
A Milan lawyer cited in court four supreme-court precedents that, when verified, turned out to be textually non-existent — generated by a generative AI system without grounding in official databases.
SANCTION
Total sanction ~€30,000: ~€14,000 legal costs + ~€14,000 damages under Art. 96 CCP + €2,000 court fine.
Generative AI models are not legal or documentary databases: they produce plausible text, not verified facts. Verifying sources stays with the user — and under the Siracusa ruling, omission of that verification amounts to gross negligence.
§ 07TIME RECLAIMEDTHE COST OF HAVING NO MEMORY
FIG. 01
6.9%
of Italian SMBs between 10 and 249 employees uses structured AI on their own data. The vast majority stays out — over data sovereignty, not cost or digital maturity.
of knowledge workers' time spent on "work about work": searching for information, switching tools, managing status updates. 2024 global survey of 10,624 employees.
Lemnia removes the dispersion without adding a new tool. It runs locally, speaks Italian, and cites every answer back to a document.
§ 08CONNECTORSLEMNIA READS WHERE YOUR DATA ALREADY LIVES
Zucchetti
ERP
TeamSystem
ERP
SAP Business One
ERP
Microsoft Dynamics 365
ERP
Fatture in Cloud
Invoicing
WooCommerce
Commerce
PrestaShop
Commerce
Stripe
Payments
PayPal
Payments
Satispay
Payments
Zendesk
Support
WhatsApp Business
Comms
Google Calendar
Scheduling
Gmail
Mail
Outlook
Mail
Microsoft 365
Identity
Google Workspace
Identity
Entra ID
Identity
Dropbox Business
Docs
Generic OpenAPI
Custom integration
Coming in 2028: PEC Aruba and Legalmail · Italian SDI e-invoicing · Danea Easyfatt · TS Digital · Aruba Drive · Amazon Seller IT · eBay IT · Telegram Business.
§ 09LEMNIA MOBILEiOS · WI-FI LAN · ZERO CLOUD
The phone of everyone who works at the company, an access point to operational memory — from the warehouse, the car, the customer's office, the accountant's desk.
Lemnia mobile lives on the team's iPhones: owner, sales reps, warehouse staff, accountants. Audio and models stay on the device; text travels over encrypted Wi-Fi LAN to the Lemnia desktop. Below, four everyday gestures shown one by one as you scroll.
SCENARIO 01 · FIRST RESPONSE
Question in the car, cited answer in two seconds.
Three minutes before the meeting, the owner asks over Bluetooth: "What's my history with Bianchi Srl?". Lemnia answers with TTS and shows the citations on screen — orders, tickets, last contact. No hands on the screen, no transcript leaving the company.
FIRST RESPONSE
2.1 s
SCENARIO 02 · DOSSIER READY IN
Customer at the desk: brief ready before the handshake.
When a customer walks up, the sales rep opens the brief from the phone. Three tiles — orders, payments, last contact — summarise the history in under three seconds. Every figure carries the source citation, ready to drill into if needed.
DOSSIER READY IN
< 3 s
9:41
VOICE
VOICE · BLUETOOTH
"What's my history with Bianchi Srl?"
Order 042 shipped 12/03 F-247. Return open T-1842. Last contact 18/03 WA-201.
§ 11FOUR VERTICALSSAME ENGINE · DIFFERENT INDUSTRIES
Same engine, four ways to work in Italy.
Same deterministic engine, same defensive posture, same per-employee price. What changes: priority connectors, report templates, per-niche ontology, pre-signed DPIA ready for the DPO.
T1
Micro-enterprise
1-9 employees · shop, artisan, freelancer
Lemnia reads e-invoicing, mail and WhatsApp. Answers customer questions in two seconds, from the phone.
Rebuilds what happened with a customer over the last twelve months by pulling orders, invoices, communications, tickets and calendar. Every figure traces back to its source line, every event to the email or document that proves it. It's the first report the owner opens before a hard phone call. Available as a signed PDF for the accountant.
R5P0
Cash flow
Projected balance at 30, 60 and 90 days from customer aging, known supplier commitments and recorded recurring outflows. The model is descriptive: no predictive scoring; every entry traces to the invoice or commitment that drives it. Essential before hiring or signing a capital outlay.
R6P0
DSO · receivables aging
Average days to collect per customer, aggregated aging by bucket (0-30, 30-60, 60-90, over 90), and alerts on customers leaving their usual payment pattern. The report cites every invoice and flags who has already been reminded. Accountant receives a PDF; the owner reads the dashboard every Monday.
R9P0
Supplier reliability
Delivery, delay and dispute history for a supplier, rebuilt from transport documents, emails and tickets. Descriptive, cited, never a numerical rating on people — AI Act limited-risk constraint. Opened before renewing a contract or when purchasing proposes a new supply agreement.
R2
Product recap
Life of a product or SKU across orders, returns, reviews and support tickets. Descriptive margin from revenue minus warehoused cost. Aggregates Amazon Seller, WooCommerce, PrestaShop and internal ERP into a single per-item dossier.
R3
Case recap
Timeline of a professional case rebuilt from letters, filings, expert reports and calendar hearings. Every step cites the filed document; team members' internal notes are treated as first-rank sources. Typically generated in 60 seconds when re-opening a case after months.
R4
Employee recap
What an employee is doing, on which cases, with which customers — rebuilt from email, calendar and task attribution. Designed for return after leave or for onboarding a successor to whoever is leaving. No performance score: only a log of the work done.
R7
Sales trends
Revenue trend by channel, product, period, region. Descriptive only: no blind projections, every curve rebuilt from issued invoices. Year-on-year, month-on-month comparisons and Pareto (80/20) customer segmentation. Exportable as a signed Excel for the Monday meeting.
R8
Hyper-amortisation pack
Ready pack for the accounting firm: 4.0 asset traceability, Annex V technical requirements satisfied, pre-filled expert appraisal. Cites every purchase invoice, every interconnection log, every automation plan measure. Filed signed for GSE verification.
R10
Compliance posture
Current per-niche DPIA status, access log, customer consents collected through disclosures, sub-processor list. Built for the DPO or auditor: a single PDF with all GDPR Art. 30 artifacts. Updated in real time, exported with a BLAKE3 signature.
R11
Connector health
Status of each integration: last successful read, 24-hour errors, average latency, document throughput. It's the panel you open when a colleague reports «I can't see the Amazon orders anymore». Each anomaly points to the connector, timestamp and log line.
R12
Entity history
Chronological diff of an entity — customer, supplier, product — over time: what changed, when, on which document. Useful for internal audit or to reconstruct a decision made two years ago. Every diff line carries the citation of the document that triggered the change.
R13
Decisions log
Every operational decision logged by the team — approvals, discounts applied, supplier choices, exceptions granted — becomes searchable. It's the report a colleague's successor reads to understand why certain calls were made. Always cited, never inferred.
Final eligibility depends on individual project configuration and on a qualified engineer's appraisal. Lemnia provides the technical documentation for the GSE dossier. Annex V · three technical requirements (interconnection, automation, industrial data integration) all met. Fonte: Italian 2026 Budget Law · L. 199/2025 · Implementing Decree 4 May 2026.
FOUNDER PROGRAM · LIMITED SEATS
Lemnia working on a real company's data.
A 30-minute demo, tailored to your industry. Lemnia composes a real customer's dossier, cites the sources line by line, and shows the signed register ready for the DPO.